Every conversation. One inbox.
Chat, WhatsApp, Instagram, Messenger, Telegram and email land in one shared inbox, so the whole team sees everything and nothing gets missed.
- Works with
WhatsApp
Messenger
Instagram
Telegram- Web chat
Six channels. One thread per customer.
Chat, WhatsApp, Instagram, Messenger, Telegram and email arrive in the same list. Each row shows the channel, who owns it and how urgent it is.
- Web chat
- WhatsApp
- Instagram
- Messenger
- Telegram
Shared inbox
- Channel
- Assignee
- Priority
Messages arrive in real time
Every reply shows who sent it
One customer, one history across channels
- Priority
- Assigned agent
- Labels
Run your team from the conversation.
- Assign
- Hand a conversation to the right teammate.
- Prioritise
- Set high, medium or low so urgent work stands out in the list.
- Label
- Tag conversations so you can filter them later.
- Keep context
- Every customer detail sits beside the chat.
Talk to your team without the customer seeing it.
Internal notes stay inside the conversation, so context is never lost and never sent to the customer.
Book a meeting from the conversation.
Propose a few times and the customer picks one, and it lands on your real Google Calendar with a Meet or Zoom link. Your calendar is checked first, so you never double book.
- Only your free times are offered
Sent to the customer
Meet or Zoom link added automaticallyCalls, in the same inbox
Real phone calls are answered from the inbox and logged on the same customer history.