Turn a conversation into work that gets finished.
Create a ticket from any chat, hand it to the right person and see it through to resolved.
- Five statuses
- Priority at a glance
- Assign to a person or group
- Linked Trello card
- Linked Asana task
Everything about a ticket, in one panel.
- Status and priority
- Show where the work is and how urgent it is.
- An owner
- Assign it to a person or a group.
- Tags
- Label tickets so they are easy to find.
Ticket
Status stays in sync both ways
Keep Trello and Asana in step.
Link a card or task, or create one from the ticket. Move it there and the ticket updates, resolve the ticket and it updates there.
Talk it through where the work is.
Internal comments with mentions. Customers never see them.
Close it properly.
A short note is required, so the next person knows what was done.